PAYMENTS:
All packages are priced individually (per person). They are non-refundable and non-transferable. The freezing of membership/packages is not permitted.
If you choose to purchase a membership package, Monthly, Private, or Duets, and we are forced to close the studio due to government mandates or inclement weather, you agree to meet us virtually online. No refunds or extensions will be permitted.
Your monthly or 60-day packages must be used in full or the balance will be forfeited.
Payments can be made through our Glo software before attending your class/session. We are a cashless studio. All payments are by credit card only.
All memberships renew monthly or, in the case of private or duets, within 60 days and require 15 days’ notice to cancel. The fees will be charged automatically and approximately on the same day of the month or day, the original package was made. ALL MONTHLY and PRIVATE AND DUET PACKAGES are non-refundable, non-transferable, and are forfeited if not used within the time frame purchased. Sharing is not permitted on any of the membership options. If you choose to purchase a membership package, Monthly, Private, or Duets, and we are forced to close the studio due to government mandates or inclement weather, you agree to meet us virtually online. No refunds or extensions will be permitted.
CANCELLATIONS:
All unlimited monthly memberships, 5 & 8-pack sessions not canceled within 12 hours of class will be charged a $30 late fee.
All unlimited monthly membership NO SHOWS will be charged a $30 fee.
All single, 5 & 8-pack session NO SHOWS will forfeit that session.
Availability, schedule, pricing, and instructors are subject to change without notice.
Please use the Glofox scheduling system to manage your account for signing into classes and for cancellation. There’s a chance that messages left on our voicemail or email will not be received on time to guarantee you a spot or ensure your cancellation notice was received.
STUDIO ETIQUETTE:
All sessions are 50 minutes. If you are late to a session, the instructor must still end at the originally scheduled time.
If you are new to Pilates and want to take equipment classes, Introduction to Pilates sessions are required (2 private sessions). No prior experience is needed to attend open-level Mat classes.
Please wear comfortable workout clothing with no zippers or anything that may damage the upholstery equipment.
Only water bottles are permitted in the studio.
Please turn cell phones off or vibrate. Please leave the studio if you must accept a call.
COVID-19 PROCEDURES:
Your safety and the safety of our staff are of utmost importance. We follow all CDC guidelines and clean all equipment and props after each use. The studio is cleaned daily. Could you also give the equipment and props a wipe afterward.
Please do not attend classes if you are not feeling well.